Skerries Mills - a complaint
Sunday, July 29th, 2012I was out at Skerries Mills yesterday as a visitor - with a non IH social group that I am a member of. As it is 12 years since I was there (the IHAI had their AGM there in 2000 - I remember it distinctly as I was elected to the IHAI Council at said AGM), it was good to see the venue again and I got to appreciate it more as I know a bit more about milling than I did in 2000. The guide was excellent, there was nothing in his spiel I could fault, no heresies and the group I was with were impressed also - they felt that the level of technical info was just right, not too little but more importantly, not too much.
And now for the complaint. We were a group of 8. One of our group (not me) chanced her arm and tried to swing a discount for us as a group, however, we were curtly advised that these only apply to groups of 10 or more. Fair enough. However, what the surly receptionist did not let us know was that on the wall only 2 metres away from the till, there were Skerries Mill promotional leaflets which gave 20% off the entrance fee.
Personally, I not griping about paying €6.25 instead of €5. I am a qualified accountant and am paid reasonably well for the day job I do - I can afford it. However, this country likes to think that it has a high class tourist experience and as IH is a niche interest within society, sloppy standards and not knowing your product are not acceptable - even if you are a CE worker.
Days Hotel Belfast - located in a lovely area of Belfast where the Union Jack flies from every lamppost and the kerbstones are painted blue white and red.
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